The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Education & Experience
Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:
City rules, regulations, policies, and procedures.
Supervisory techniques and methods.
Professional and major amateur sports and entertainment events.
Ticket selling and box office operations.
Basic accounting principles and procedures.
Establishing and maintaining working relationships with professional and support staff, vendors, the public, and City employees
Assessing and prioritizing multiple tasks, projects and demands.
Providing outstanding customer service and conflict resolution.
Identifying opportunities to improve customer service and satisfaction.
Operating a personal computer utilizing a variety of business software.
Working effectively in a high-pressure environment with changing priorities.
Resolving day-to-day questions/problems regarding methods and procedures.
Creating, preparing, writing, and proofing reports, documents, and correspondence.
Effectively communicating both orally and written.
Must possess a valid Texas Class C driver's license.
Physical Demands / Work Environment:
Standard office environment.
Ability to sit or stand for long periods.
Ability to walk, lift, carry, push/pull as needed.
Ability to operate city or personal vehicle for business purposes.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.
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