Customer Experience Agent I Job Locations US IL Palatine ID 2024 3701 Category Customer Service/Support Position Type Regular Full Time Introduction Come move the world with us! Wake up each day to be part of a global movement . A movement to make an impact . A movement to go for it! A movement to provide best in class solutions . A movement to be empowered . A movement t

As a 911 emergency dispatcher, the initial first responders' primary responsibility is to receive, process, transmit and dispatch emergency & non emergency calls for law enforcement, fire, emergency medical and other public safety services by phone, radio, or other communication devices. A 911 emergency dispatcher provides life safety and scene safety instructions using p

Inside Sales Support Provide Quality Service to Customers Submit and Manage RBA's (Return Bearing Authorization) Submit and Manage Credit/Debit Requests Submit and Manage WHD's (Warehouse Discrepancies) Investigate and close Payment Disputes (PD's) Manage the General Customer Relations email box. Manage the DOL (Distributor On Line) log in requests. Support the IAM BU by

Ensure callers are treated with courtesy while respecting the callers' rights to privacy. Accurately follow and explain policy and procedures as outlined in the Operations and Procedure Manual to staff Correctly enter data into software system to record transportation type, pickup time, appointment times, addresses, provider assigned, etc. Train document trip authorizatio

1. Places telephone calls to handle all aspects of commercial customer accounts. 2. Maintains customer database through accurate and timely data entry. 3. Answers inquiries, resolves problems, promotes and sells products/services. 4. Provides first line administrative support and coordination of commercial account activities for Business Development Reps. 5. Creates and r

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Answers incoming calls and asks appropriate questions to assess patients' needs. Taking efficient messages with proper information. Ensures all insurance, demographic and eligibility information is obtained from patients and entered into the system in an accurate and timely manner. Register patients in system as necessary. Collects co pays, deductibles and other out of po

Customer Service Representative (on site) in US Wisconsin Racine API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Engineering Team continues to be one of the best in the industry. If you like to fix things, and want to be part of a new API , we'd l

Field incoming technical service questions from customers and utilize troubleshooting and problem solving techniques to promptly resolve problems with products or systems regarding both electrical and mechanical issues. Respond to telephone and written inquiries regarding price, availability, and type of part required to meet the repair needs of existing sampling products

Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This position is part of our

Customer service professionals don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world class manufacturers, we are an industry leading value added distributor of a wide variety of innovative and reliable industri

Assist members over the phone regarding questions they have about Credit Union products and services Provide prompt, positive and informative service to our members Meet or exceed individual service and productivity goals by delivering a great customer experience, following the interaction review guidelines, and creating a one stop resolution Utilize multiple sources and

The Customer Service Manager leads, develops and implements strategies to ensure exceptional customer service and satisfaction. Oversees a team of customer service representatives, based in multiple locations within North America, ensuring the efficient and effective receipt and delivery of customer orders, as well as the resolution of customer inquiries, complaints, and

Under the direction of the Director of Customer Service, the CS Inside Sales Representative (CS ISR) will focus on customer retention and sales growth. The CS ISR will work with new/existing leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Also work from a designated list to contact customers and educate them on Bradley

Seeking an organized professional to provide superior customer service to its new and existing client base. As the Customer Care Representative , you will perform Customer Service/Accounts Payable/Data Entry Billing and General Administrative Support Phone/typing/data simple accounting procedures Must be proficient in MS Office, with some accounting. Previous experience i